The Digital Wall (online panel discussion with York Festival of Ideas): 10 June 2021
When? Thursday 10 June from 7-8pm.
Where? The event will be held online via Zoom.
What? Digital exclusion is not new – but with a nation now reliant on technology for social interaction it is an increasing concern.
Disparities in income, age and whether a person has disabilities all affect whether they own or are able to use a computer to access online services. And yet, just when problems these groups already face – debt, employment and housing issues to name but a few – began to worsen during the pandemic, charities had to suspend their face-to-face services. As organisations have moved to using webchat, email and phone contact to support people, many have struggled to access essential services.
Using its recent research as a springboard for discussion, Citizens Advice York hosts an online panel exploring the impact of digital exclusion in the city and how it should be tackled.
Who? Our panel currently consists of the following speakers:
– Panos Spanakis: Research Associate at the University of York specialising in digital inclusion of mental health service users;
– Fiona Williams: CEO of Explore York Libraries and Archives;
– Fiona Derbyshire: CEO of Citizens Advice York.
How? Book your free tickets here. The Zoom room is limited to 100 participants so book early to avoid disappointment!
