Job Vacancies
Details of our available job roles can be found below. This will include all information surrounding the role itself, and information on how to apply.
To apply for a role:
Please download & complete the corresponding application documents and return them to: admin.team@cayork.org
To apply for a role:
Please download & complete the following application documents and return them to: admin.team@cayork.org
Citizens Advice Trainer & Advice Session Supervisor
The Citizens Advice Trainer and Advice Session Supervisor plays a crucial role in ensuring
the delivery of high-quality advice services. This position is responsible for training and
developing volunteers and staff, supervising advice sessions, and maintaining service
standards to meet the needs of clients effectively.
You will be responsible for designing and delivering training programs for new and existing volunteers and staff, while ensuring they develop the skills and knowledge required to provide effective advice.
You will also oversee advice sessions (face-to-face, telephone, and digital) to ensure high-quality
and consistent service delivery, while also monitoring case records, checking for accuracy, completeness, and adherence to quality standards.
For more information, or if you’d like to discuss the position informally first, please contact
admin.team@cayork.org