How can we help?
Get advice online from Citizens Advice
Online Budgeting Tool
Many York residents are struggling financially due to high living costs, rising poverty, and unaffordable housing.
Struggling to manage your finances? Get help budgeting with our: Budgeting Tool
Drop-In Sessions
We are running drop-in sessions twice each week. Drop-Ins will run every Monday & Thursday morning.
Time: 09:30 a.m - 12 p.m
Location: West Offices Station Rise, YO1 6GA
This session may close early due to demands.

News and Events
- Delivering Crucial Support: Our 2025–26 Impact in York
Our Annual Review for 2025–26 is now available. The report outlines our work supporting York residents with housing, energy costs and debt over the past… Read more: Delivering Crucial Support: Our 2025–26 Impact in York - Closing Date Approaches for Armed Forces LGBT Ban Recognition Scheme
Veterans and personnel affected by the historic policy prohibiting LGBT individuals from military service have until 12 December 2026 to apply for financial and non-financial… Read more: Closing Date Approaches for Armed Forces LGBT Ban Recognition Scheme - Citizens Advice York is seeking Trustees
Would you like to help run an influential, important local charity? Citizens Advice York (CAY) is a very important organisation, never more so than at… Read more: Citizens Advice York is seeking Trustees - New Weekly Drop-In Service Launches in York to Provide Vital Immigration Support
Citizens Advice York, RAY, and York City of Sanctuary team up to offer free, confidential, and independent advice starting Friday, 3rd July. Accessing reliable legal… Read more: New Weekly Drop-In Service Launches in York to Provide Vital Immigration Support
Outreach
We have a number of dedicated outreach services, bringing our service to various neighbourhoods & groups around York.
Find out more here.
Immigration Support Weekly Drop-In
Time: Every Friday from 9:30 AM to 12:30 PM
Location: West Offices, Station Rise, York, YO1 6GA
Cost: Completely FREE
Appointments: Not required
This is a walk-in service and all immigrants are welcome. (Launching Friday, 3rd July).
